Forms

Listed below are a number of forms related to the Utility Billing department. There are online forms available as well as printable PDF forms. For the printable PDF forms, residents may mail, deliver by hand or send via email once completed.

Mail: Utility Billing
101 E. Main St.
P.O. Box 826
Forney, TX 75126

By hand: Utility Billing
City Hall, 1st Floor
101 E. Main St.
P.O. Box 826
Forney, TX 75126

 Email: UBQuestions@CityofForney.org

If you have any questions, please call 972.564.7304.

ONLINE REQUEST FORMS

Forms available to be submitted through our City website.

New Water/Sewer Service Request 
All new Water/Sewer service requests require a payment of $100.00 which includes an application fee of $25 and a refundable deposit of $75 and a lease, or closing papers for the property.

Water/Sewer Disconnection Service Request
Disconnection requests received by 12 p.m. can be processed the same day. Refund checks (if applicable) will take 4-6 weeks for processing.

Water/Sewer Transfer Service (New Location)
Online form to authorize a change of address. All information must be completed with a copy of the account holder(s) drivers license.

Water/Sewer Account Change Request
Online form to authorize a change of name, mailing address or adding an account holder. All information must be completed with a copy of the account holder(s) drivers license.


PDF PRINTABLE FORMS

Forms available to be filled out online or printed. Must be delivered to Utility Billing via mail, by hand or email.

New/Temporary/Disconnection Water/Sewer Request Form (PDF)
Printable form for Residential new, temporary and disconnection service requests. Send completed form by mail, by hand or by email.

Water/Sewer Account Change Request (PDF)
Printable form to authorize a change of address, name, adding an account holder or transferring service. All information must be completed with a copy of the account holder(s) drivers license.

Authorization Agreement for Online Payments (PDF)
Printable form to authorize the City of Forney to either auto-draft payments for your utility bill OR to stop current auto-draft payments.    

Payment Arrangement Contract (PDF)
Printable form to authorize an arrangement/installment contract. There is a $10 fee for an arrangement and $25 arrangement fee for an installment contract.

Fire Hydrant Meter Application (PDF)
Printable form for an applicant requesting a Fire Hydrant Meter. Applicant shall place a deposit of $400 (customer meter)/$2500 (city meter, $2000 is refundable) with the City of Forney Utility Billing for each fire-hydrant meter used. 

ALL FORMS MUST BE SIGNED AND INCLUDE A COPY OF YOUR PHOTO ID/DRIVER'S LICENSE TO BE PROCESSED. ANY SERVICE REQUESTS RECEIVED AFTER 12 P.M. WILL NOT BE EFFECTIVE UNTIL THE NEXT BUSINESS DAY.